01
Call and scope
You call +1 602-835-0160 and tell us the make of the toilet, the seat shape, and whether the old bolts are rusted. We quote the job on the phone and book a same-day window. Most calls in Phoenix get a tech out within 2 to 4 hours.
02
Protect the bathroom
The tech lays a drop cloth, shuts off the supply at the wall valve, and flushes the tank to drop the water level. This keeps the floor dry and prevents a surprise spray when the seat comes off. Booties on, tools staged, work starts in under 5 minutes.
03
Remove the old seat
We loosen or cut the old bolts with an adjustable wrench or a hacksaw when they are seized. The old seat and lid come off, and we scrape the bowl rim clean with a putty knife. Any rust staining at the holes gets treated before the new seat goes on.
04
Install the new seat
The new seat goes on with fresh rubber washers and stainless bolts. We set the hinge tension, check that the lid stays up on its own, and confirm the seat does not rock. If you bought a bidet or smart seat, we connect the T-adapter and supply line here.
05
Test and clean up
We run the flush twice, check for leaks at the tank and supply, and wipe down the bowl and floor. You get a walkthrough of the hinge tension and cleaning tips. The whole visit runs 30 to 45 minutes for a standard seat, longer for a bidet install.