When you contact us, we collect the details you give us: your name, phone number, email address, and the service address where the work will happen. If you describe a toilet problem, we note those details so our technicians arrive prepared.
Like most websites, we automatically collect basic technical information such as your IP address, browser type, device type, and the pages you visit. This helps us keep the site working and understand what visitors find useful.
We use your contact details to schedule your appointment, confirm arrival times, and follow up after the job. If you call or text us, we use your number to reach you about your repair.
We use website data to improve our pages, fix errors, and make it easier for Phoenix homeowners to find our toilet repair services. We do not sell your personal information to anyone.
Our website uses cookies and similar tools to remember your preferences and measure how people use the site. Cookies are small files stored on your device. They do not give us access to your personal files.
You can set your browser to refuse cookies or alert you when cookies are sent. If you disable cookies, some parts of our site may not work as smoothly, but you can still call us at +1 602-835-0160 to book service.
We use analytics services to see which pages are visited and how visitors move through the site. These tools collect aggregated data and do not identify you by name.
We may also use third-party scheduling, mapping, or review tools to help you book service or find us. These providers have their own privacy policies, and we encourage you to review them.
We share your information only when needed to complete your service. That includes our technicians, dispatchers, and trusted partners who help us run the business, such as scheduling software or payment processors.
We may disclose information if the law requires it, or to protect the rights, safety, and property of Phoenix Toilet Repair Co, our customers, or the public. We do not rent or sell your personal information.
We keep your contact and service records for as long as needed to provide warranty support, meet legal and accounting requirements, and resolve any questions about your repair.
When information is no longer needed, we delete it or remove the details that identify you.
We use reasonable safeguards to protect your information from unauthorized access, loss, or misuse. These include secure systems, restricted access for our team, and safe handling of paper and electronic records.
No method of transmission or storage is completely secure. If you have concerns about sharing information online, you can always call us at +1 602-835-0160 instead.
You can ask us what personal information we have about you, request a copy, or ask us to correct or delete it. You can also opt out of marketing messages at any time.
To make a request, contact us using the details below. We will respond within a reasonable time and let you know if we need anything else to process your request.
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date above.
If we make a significant change, we will make it clear on our website. Your continued use of our site or services after an update means you accept the revised policy.